Hosted Service Desk For Your IT Staff
Our Hosted Taskfire help desk solution is a fully hosted web based internal IT service desk. TaskFire allows your organization to create, manage, and resolve all your IT issues through a simple web based application. When issues arise that your staff cannot handle internally the support tickets can be easily re-assigned and sent to itLogistixs to be resolved giving you immediate access to additional IT resources.
Employee Portal
The web based portal gives each person in your organization the ability to submit support tickets, track the progress, and more – allowing the IT staff to manage and resolve issue quicker.
What Separates Taskfire
Unlike all other internal help desk solutions, Taskfire gives you a direct link to itLogistixs for any issues that cannot be handled internally. You can even setup an ‘Out Of Office’ so all ne tickets automatically roll up to itLogistixs.
